You can reach us by the telephone number or the e-mail addresses below:

PT Excelcomindo Pratama Tbk.
grha XL
Jl. Mega Kuningan Lot. E4-7 No. 1
Kawasan Mega Kuningan
Jakarta 12950 - Indonesia

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Corporate Communication

For question about company, events, and corporate promotion

Phone: +62-21-576 1881
Fax: +62-21-579 59036
e-mail: corpcomm@xl.co.id

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Investor Relations

For question about stock and bonds, financial reports, company"s performance Phone: +62-21-576 1881
Fax: +62-21-579 5711
e-mail: ir@xl.co.id

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Customer Service

If you have questions regarding  XL's products and services, and also service complaining, please contact the following numbers:
From PSTN: +62-21-579 59 818 (charges may vary, based on operator tariff)
818 - For services through IVR (Interactive Voice Response). Free of charge.
817 - To talk to XL Contact Center Representatives. Rp 350,-/call.
Fax: +62-21-579 59808
e-mail: customerservice@xl.co.id  

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Human Capital Planning and Development

For question about career opportunities and vacancies in XL

e-mail: recruitment@xl.co.id

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Business Solutions

For question  about Business Solutions and corporate services

Phone: +62-2157959888 (Hunting) or +62-2157959088 (Direct)
Fax: +62-21-579 59864
e-mail: business_solutions@xl.co.id