XL Axiata

Responsibilities:

• Work with internal stakeholders to reinforce brand communication and product communication strategies to achieve intended brand positioning.
• Develop and deliver marketing activities to build intended XL brand positioning.
• Develop and maintain ownership of detailed brand guidelines covering execution of corporate design, logos, communication and behavior.
• Oversee development of execution guidelines, storyboards and key visuals for marketing campaigns.

Requirements:

• Master degree is preferable with minimum 5 years experience in senior management roles in Marketing, specifically Brand communications and innovation
• Ability to engage and maintain good relations with various marketing agencies
• Previous experience with agency coordination or previous agency experience
• Strong proficiency in mobile and digital marketing
• Strategic thinking ability and business mindset to prioritize tasks and resources to best meet XL business needs.
• Ability to think creatively and translate intangible ideas into concrete communication strategies.
• Strong team oriented mindset to work across functions to lead ideation process and develop consensus.

Job Specialization:

• Marketing/Business Development.

Responsibilities:

• Manage growth of XL's portfolio of Core (Voice, SMS) and Access (Mobile Internet, Broadband and Blackberry) business
• Define the product roadmap for Voice, SMS and Access products
• Guide the development of go-to-market strategy for Voice, SMS and Access products
• Creatively adapt product portfolio and go-to-market strategy to enable XL to win in Voice, SMS and Access
• Oversee development of new offers to provide competitive edge to XL
• Respond decisively to competitive threats to safeguard turf
• Optimize portfolio and drive adoption and stimulation across Core and Access products

Requirements:

• Master degree is preferable with minimum 5 years as senior management experience in Telco in product management and marketing
• Sound knowledge and experience of mobile and digital marketing, consumers and channels
• Strong leadership skills and team-orientation:
  • Ability to set vision and motivate a large team in a highly competitive market environment
  • Ability to engage with multiple stakeholders across the organization
• Strategic thinking ability and business mindset
• Ability to ideate on products that best meet XL business needs
• Strong creative thinking ability: Ability to think out of the box and generate ideas

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Support setting of and validates proposed price levels for new products and price optimizations of existing products
• Oversee analytics and insights to support new offer development and optimization of existing offer portfolio
• Manage Demand Forecast process
• Monitor collection, storage and synthesis of information from data sources across the business
• Provide underlying data and insights of operational drivers of business performance to managers across the business

Requirements:

• Master degree is preferable with minimum 8 years of experience in Marketing pricing and analytics role in Telco
• Ability to analyze vast amounts of data and communicate key insights and trends effectively to the organization
• Strong project management, problem solving and analytical skills
• Ability to think strategically and prioritize activities to meet business requirements
• Proven ability to lead teams and work across functions

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Coordinates insight generation & analytics activites to drive yield, both from network planning activities, as well as marketing/customer lifecycle management activities
• Coordinates with business and product owners to translate strategy into network demand forecasts
• Coordinates with network and region organization to translate demand forecasts into effective network actions

Requirements:

• Master degree is preferable with minimum 5 years proven managerial position in Telco
• Strong people skill – ability to coordinate across functions
• Ability to handle vast amounts of data, complex analytics, and advance modeling activities.
• Project management skills
• Multi dimensional experience (network/marketing/analytics) is preferred

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Monitor and report performance across various m-businesses
• Set up tracking and review systems across following key activities:
• Opex/Capex review
• Revenue performance
• Monthly/quarterly management reporting
• Oversee strategic support within the Strategic Business & Innovation group
• Oversee external scanning and research to identify opportunities in the digital/mobile web market
• Guide prioritization of commercially viable opportunities
• Drive process for incubation of prioritized opportunities
• Provide design and program management support to various m-businesses on an as-required basis
• E.g. support to m-Commerce team in defining and prioritizing options within Platforms

Requirements:

• Minimum 8 years' proven experience in strategy/business development roles in Telco, Media or Professional Services industry
• Strategic thinking and business mindset
• Ability to understand and contribute to the overall strategic direction
• Strong leadership skills and team-orientation
• Ability to set objectives, guide and provide strong direction to team
• Ability to interact and coordinate with diverse stakeholders
• Independent thinker, ability to challenge assumptions

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Drive XL's vision in the m-Commerce space, including advertising and B2C/C2C platforms
• Provide strategic guidance for various m-Commerce businesses
• Develop the business plan
• Define the product roadmap
• Oversee execution of m-Commerce businesses
• Drive launch and execution of initiatives within m-Commerce
• Oversee day-to-day operations of the m-Commerce business
• Recruit and train necessary talent, to run various aspects of businesses
• Develop, set and track KPIs to optimize team's performance
• Design and implement tracking and review systems to drive strong business performance
• The partnership specialist will also help define new product opportunities, shaping and channeling initial concepts through to product and planning teams and managing the commercial negotiations and terms for joint products.

Requirements:

• Minimum 8 years' proven experience in running e-commerce and/or media-buying businesses
• Strong understanding of Indonesian consumer market and advertising medium
• Strong entrepreneurial instincts
• Ability to bring commercial judgment into relatively nascent business areas within XL.
• Action-orientation: Ability to swiftly drive execution.
• Strong leadership skills and team-orientation.
• Ability to set and drive agenda of large teams.
• Ability to interact with and convince senior management.
• Strategic thinking and business mindset.
• Ability to set direction and make choices in order to maximize commercial value.
• Strong creative thinking ability.
• Ability to think out-of-the-box and generate ideas.

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Fully responsible in the financial accounts groundwork, make course altering business decisions, strategizing finance tactics, making and examining financial targets
• Overseeing the monitoring of business operational functions to ensure alignment with the approved corporate strategy

Requirements:

Job Specialization:

• Finance

Responsibilities:

• Lead the provision of strategic analysis and advice for input into the development of corporate strategy and business plan and driving them towards execution.
• Provide knowledgeable advises to the top level management on business and strategic issues.
• Work closely with the CEO and other senior executives to ensure a sharp focus on long-term strategic priorities and that the company's short-term plans are aligned with these directions

Requirements:

Job Specialization:

• Corporate Strategy

Responsibilities:

• Build and develop capabilities to execute near real-time event based campaigns – "Target the right customer with the right offer at the right time"
  • Develop and determine champion programs for the automated launch
  • Design delivery mechanics, processes and mechanism to target customers
• Conduct CLM segment profiling and analytics to identify stimulation / churn reduction opportunities
  • Liaise with Consumer Analytics team to conduct analysis and build specific models (e.g. churn hotspots, propensity models)
• Design, launch and assess results of test campaigns based on analytics results
• Launch broad campaigns based on assessment of test campaign results
• Test and assess impact of refinements or new, retail offer ideas
• Synthesize and share learning from CLM campaigns to the Marketing organization and other units

Requirements:

• Master degree is preferable with minimum 8 years experience preferably in customer analytics
• Ability to synthesize vast amounts of data and distill key insights and convert to product opportunity
• Ability to think strategically and prioritize insights and activities
• Strong creative thinking ability: Ability to think out of the box and generate ideas
• Consumer marketing understanding (product design and development)
• Strong team oriented mindset – ability to work across functions to gather data, generate on-the-ground insights, educate etc

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Provide independent assessment of activities and impact of various campaigns in the Marketing department
• Monitor and track the implementation of priority initiatives
• Challenge assumptions for business case related to Marketing products and campaigns
• Assist CMO for A&P allocation planning and coordinate annual CAPEX and OPEX budget planning for Marketing Department
• Control and audit CMO budgets and spend to ensure disciplined budget process

Requirements:

• Master degree is preferable with minimum 5 years experience in managerial Marketing roles in the Telco industry
• Strategic thinking ability and business mindset
• Independent thinker, able to challenge assumptions and cases brought forward by peers
• Strong attention to details and familiarity with corporate budgeting process
• Ability to evaluate large amount of data and pull high-level business insights
• Ability to interact and work closely with stakeholders from other business units

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Drive growth of Voice and SMS business (Core) including Prepaid, Postpaid and Roaming
  • Define product roadmap for Voice and SMS in the next 12 months
  • Develop the go-to-market strategy for the Core business
• Manage execution of product portfolio and day-to-day operations
  • Drive implementation of the go-to-market plan
  • Develop and deliver new products and services including pricing changes
  • Optimize existing portfolio of products through monetization and encourage customers to upgrade to a better plan
  • Ensure development of product notification in-line with communication policy to consumers
  • Work with Product Development, IT and other departments to develop technical features

Requirements:

• Master degree is preferable with minimum 8 years' proven experience in Telco Sales or Marketing
• Strong understanding of Telco consumer marketing (product design and development)
• Strategic thinking capability and commercial mindset
• Ability to ideate on products that best meet XL business needs
• Ability to synthesize and draw insights from large data sets
• Strong creative thinking ability: Ability to think out-of-the-box and generate ideas
• Strong leadership skills and team-orientation: Ability to work with multiple cross-functional stakeholders

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Drive growth of Access business, including Mobile Internet, Blackberry and Broadband
  • Define overall product roadmap for access in the next 12 months
  • Develop the go-to-market strategy for Access business
• Drive execution of products in market
  • Drive implementation of the Access go-to-market plan
  • Drive adoption and stimulation of XL's Access business through the portfolio of products
  • Develop and deliver new products and services including pricing changes
  • Ensure development of product notification in-line with communication policy to consumers
  • Work with Product Development, IT and other departments to develop technical features

Requirements:

• Master degree is preferable with minimum 8 years' proven experience in Telco Sales or Marketing
• Strong understanding of Telco consumer marketing (product design and development)
• Strategic thinking capability and commercial mindset
• Ability to ideate on products that best meet XL business needs
• Ability to synthesize and draw insights from large data sets
• Strong creative thinking ability: Ability to think out-of-the-box and generate ideas
• Strong leadership skills and team-orientation: Ability to work with multiple cross-functional stakeholders

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Drive growth and expand XL market share with top-selling new handset devices
  • Identify top selling new handset devices and understand related consumer behavior
  • Proactively forge strong relationships with handset manufacturers
  • Deliver best-in-class end-to-end consumer experience through handset-specific data applications, bundles and marketing activities
  • Establish XL's image as operator-of-choice for new devices
  • Gain more than fair share of the top 20 devices in the market
• Maximize XL market share in the proxy/second-hand devices market
• Explore new XL-owned device opportunities and offer an end-to-end consumer experience through applications, bundles and marketing activities

Requirements:

• Master degree is preferable with minimum 8 years proven experience in Handset Sales or Marketing
• Strong relationship and communication skills: Ability to forge strong and sustainable partnerships with handset principals
• Proven quantitative and qualitative analytical skills: Ability to analyze and derive insights from quantitative and qualitative data
• Strong understanding of end-to-end consumer handset usage and handset-based marketing
• Ability to ideate on device-specific products that best meet XL business needs
• Strategic thinking capability and commercial mindset
• Strong leadership skills and team-orientation

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Master degree is preferable with minimum 8 years proven experience in Handset Sales or Marketing
• Strong relationship and communication skills: Ability to forge strong and sustainable partnerships with handset principals
• Proven quantitative and qualitative analytical skills: Ability to analyze and derive insights from quantitative and qualitative data
• Strong understanding of end-to-end consumer handset usage and handset-based marketing
• Ability to ideate on device-specific products that best meet XL business needs
• Strategic thinking capability and commercial mindset
• Strong leadership skills and team-orientation

Requirements:

• Bachelor's degree with minimum 4 years experience as managerial position in internet-based operations
• Knowledge of Marketing, Data Management, Cost Benefit analysis
• Advanced project management
• Strong innovative and creative orientation
• Strong communication skills

Job Specialization:

• Marketing/Business Development

Responsibilities:

• Manage VAS product development team to develop product in time & quality
• Prepare high level report [plan, achievement & issue] on product development to give an update to management
• Manage escalation problem especially related with 3rd parties to ensure the end to end delivery
• Control project priority level to manage user expectation

Requirements:

• Bachelor's degree with minimum 4 years experience as managerial position
• Understanding VAS business/industry & VAS product update knowledge
• Telco network Architecture, especially that related to VAS and data & IP architecture technology
• Ability to interact and coordinate with diverse stakeholders

Job Specialization:

• Engineering - others

Responsibilities:

• Define content product strategy and roadmap very specifically for music, social networking and messaging
• Manage end to end VAS product life cycle
• Coordinate with the different internal teams and external partners to help cultivate the content business

Requirements:

• Bachelor degree with at least 5 years intensive experience in the telecommunications industry or any related field
• Has proven managerial capability in term of developing people and driving business
• Knowledge in content business and has sense of accountability
• Good presentation and communication skill

Job Specialization:

• Marketing

Responsibilities:

• Perform external scans and targeted research
  • Define high-level research scope and boundaries
  • Perform required market scans and targeted secondary research
• Generate insights, identify opportunities and prioritize based on potential commercial value
  • Synthesize research and scans to translate into tangible opportunities
  • Prioritize opportunities based on commercial potential
• Incubate prioritized opportunities to prove commercial value
  • Set-up pilots to incubate prioritized opportunities
  • Monitor, track and report pilot performance

Requirements:

• Minimum 5 years' proven experience in strategy and/or research roles in Telco, Media or Professional Services industry
• Ability to synthesize insights from market scans and secondary research data
• Ability to translate generated insights to opportunities relevant to business
• Commercial orientation
• Ability to prove commercial viability of opportunities
• Strong leadership skills and team-orientation
• Ability to interact and coordinate with diverse stakeholders

Job Specialization:

• Marketing

Responsibilities:

• Lead and develop M2M business and consumer experience.
• Develop cloud technology portfolio
• Build the business case & go to market model

Requirements:

• Having 10 years’ experience in the field of EDGE/3G network, or IT network, or consumer sales products, IT business to business sales, IT portfolio management.
• Have a strong Solution as a Service (SaaS) sales and marketing background.
• Ability to work as a team is a must

Job Specialization:

• Corporate Strategy

Responsibilities:

• Ensure that information and guidance for top level management's decision making on strategic alternative scenarios & business implications is available.
• Manage the development of short to medium term strategic market/ business guidance to Regions & Functional Dept for business improvement
• Ensure that 3-year roadmap on company strategic business imperatives is available with considerations of regulatory landscape, technology development, market & business dynamics, regional synergy, & company propositions
• Ensure a continuous strategic market analysis
• Ensure a smooth coordination and liaison with related departments to develop annual business plan
• Manage subordinates' performance and development

Requirements:

• Strong academic achievement
• Strong understanding about telecommunication business and operation
• Strong business acumen and strategic thinking
• Solution Oriented (Creative & Analytical)
• Result Oriented (Initiative, Innovative)
• Collaborative and a team player
• Strong Communication Skills (Verbal, Written & Presentation)
• Fluency in English is a must
• University Graduate (S1) from a reputable university (preferably from Economics/Marketing/Statistics, S2 degree is a plus)
• 3-5 years of experience in similar field of work
• Advance skill of people/team management

Job Specialization:

• Corporate Strategy

Responsibilities:

• Develop plan for financial activities and manage the monitoring of the accounting department, as well as strategic operational activities and project implementation.
• Development financial and operational compliance reports for inside the organization

Requirements:

Job Specialization:

Responsibilities:

• Develop and define corporate cultures frameworks to provide the most appropriate proposal for management decision
• Ensure that the most appropriate culture and all initiatives related to corporate culture is available for management's decision
• Coordinate the unit and monitor the execution of corporate culture events/initiatives to ensure that all initiatives are implemented as planned
• Identify the most appropriate performance management system to support business target objectives
• Monitor performance management cycle and execution to ensure on track performance review and evaluation for all employees
• Identify and develop continuous improvement plan for corporate culture and performance management system for the company

Requirements:

• University Graduate (preferably Master) from any academic background, with working 5 years experience in Corporate Culture and Performance Management assignments, preferably in the hi-tech/IT industry
• Advanced Knowledge and Skills of Corporate Culture & Performance Management System (PMS)
• Knowledge of Business and Telco with a focus on their Culture & PMS
• Project Management skills with hands-on experience;
• Strong analytical and strategic thinking skills
• Strong communication skills
• Ability to translate business needs into visible and measurable initiatives

Job Specialization:

• Human Resources

Responsibilities:

• Provide analytical support to various operational groups for process improvements
• Assist operations groups in analyzing operational efficiency
• Deploy relevant lean/Six Sigma or other frameworks to enable process improvements

Requirements:

• Hands-on experience in process improvement is required (eg. business process mapping and re-engineering, continuous improvement using Six-sigma, Lean, or TQM)
• Prior experience in corporate strategy/strategic consulting roles will be valued
• Strong process improvement capabilities
• Strong analytical and problem solving skills, must be quick learner
• Driven, highly motivated, self-starter; able to work with minimum supervision
• Strong interpersonal skills, able to influence, motivate, and excite people to action
• Professional, clear and effective communication skills
• Familiarity with ITIL/eTOM is a plus

Job Specialization:

• Process design & Control

Responsibilities:

Develop strategies for delivering excellent customer & service experience, manages level of service delivered to customers

• Identify key driver of customer experience based on consumer research
• Evaluate performance and set "service promises" to be delivered to customers
• Define service strategy to deliver "service promises"
  • Translate "service promises" to tangible operating guidelines for various groups within the organization
  • Identify and prioritize improvement initiatives required to deliver "service promises"
  • Secure buy-in for strategy across functions, including getting various functional units to sign off on targets

Requirements:

• Strong experience in developing strategies related to customer experience in telecom industry
• Hands-on customer research experience is required
• Ability to think strategically and develop service strategy plans
• Up-to-date packet switching/IP related knowledge required
• Strong analytical and problem solving skills
• Strong interpersonal, communication & negotiation skills
• Driving and directing the team

Job Specialization:

• Quality Control Assurance

Responsibilities:

Actively driving customer experience delivery and improvements for a specific service line (ie. Voice & SMS; VAS; Data & BB; Corp Solution & Roaming; Channel Services)

• Advocates for service promise improvements for a service line
• Ensure service delivery per SLAs by coordinating across operational groups
• Own service quality metrics for a service line
• Prioritize and track improvements projects and initiatives
• Monitor and escalate critical service delivery issues
• Be the champion for service quality for a particular service line

Requirements:

• Experience in end-to-end Telco business is valuable
• Must have hands-on experience in service line applied for
• Hands on experience in project management is required
• Prior experience in driving customer experience is needed
• Strong analytical and problem solving skills, must be quick learner
• Driven, highly motivated, self-starter; able to work with minimum supervision
• Strong interpersonal skills, able to influence, motivate, and excite people to action
• Able to work across functions effectively
• Professional, clear and effective communication skills

Job Specialization:

Marketing/Business Development

Responsibilities:

• Develop new Roaming Prepaid/Postpaid Voice-SMS product to maintain and improve Roaming Voice-SMS Product Portfolio (competitiveness, attractiveness, etc.)
• Monitor and improve existing Roaming Prepaid/Postpaid Voice-SMS product to maintain/increase RPS (Revenue Per Subs)
• Develop new Roaming Prepaid/Postpaid BlackBerry product to maintain and improve Roaming BlackBerry Product Portfolio (competitiveness, attractiveness, etc.)
• Monitor and improve existing Roaming Prepaid/Postpaid BlackBerry product to maintain/increase RPS (Revenue Per Subs)
• Develop new Roaming Prepaid/Postpaid Data product to maintain and improve Roaming Data Product Portfolio (competitiveness, attractiveness, etc.)
• Monitor and improve existing Roaming Prepaid/Postpaid Data product to maintain/increase RPS (Revenue Per Subs)
• Implement product ppromotion and ccommunication such as: Web, Print Ad,Bill Message, Back Billing, SMS Broadcast, UMB, Miss Call Alert (MCA) etc. to create product awareness and image
• Create tactical program (Voice-SMS, BlackBerry, Data) to accelerate #New Subs and/or #SWE
• Maintain and improve experience of Roaming Service (end to end customer journey) to increase good service

Requirements:

• Bachelor's degree preferably majoring in Management/Telcommunication/Information Systems with 5 years experience from cellular/service industry
• Strong understanding of Roaming Business and Market
• Strong knowledge of Product Portfolio Management
• Project Management skill
• Basic Financial skill
• Understanding of Media Communication

Job Specialization:

Marketing

Responsibilities:

• Design and conduct CLM tests to identify optimal offers per segment
• Conduct post-launch assessments on each instant gratification offer
• Design and manage development of telco and non-telco redemption rewards
• Benchmark competitor programs and continually refine XL's offers
• Coordinate with regions to ensure integrated and consistent approach of non-telco regional offers
• Monitor the performance of Loyalty Program including subscriber take-up, revenue stimulation, usability across touch points, points redeemed and propose actionable action when necessary

Requirements:

• Bachelor's degree with 5 years experience in customer loyalty preferably from Telco/Banking background
• Knowledge of Telco industry and its product portfolio management
• Strong innovative and creative orientation
• Strong presentation skill
• Strong analytical thinking

Job Specialization:

Marketing

Responsibilities:

• Identify and understanding customer lifecycle both on MSISDN level and IMEI level
• Develop planning and implementation of loyalty campaigns to drive suitable customer journey with XL which involved introducing the right product/services at the right time
• Establish continuous mining & analysis of subscriber data to achieve deeper understanding of customer profiles, behavior and needs
• Conduct and analyzed new offer testing to detect subscriber's behavior changes
• Identify optimum segments behavior, sticky services, and churn reduction mechanism
• Ensure the alignment of overall marketing or retention strategies and common goals with customer experience and service agreements
• Identify the best channel & offer mix strategy to ensure the optimum campaign effectiveness based on response rates and ROI

Requirements:

• Bachelor's degree with 5 years experience in customer loyalty preferably from Telco/Banking background
• Knowledge of Telco industry and its product portfolio management
• Strong innovative and creative orientation
• Strong Presentation skill
• Strong analytical thinking

Job Specialization:

Marketing

Responsibilities:

• Monitor regularly XL business performance against target and distribute it to revenue stakeholder and business units
• Develop and maintain revenue models that forecast the trends of the company revenue performance from national to POC level
• Inform the target and revenue projection to marketing business users and regions
• Provide business trend scenarios that could assist the business users in determining the required effort and activities to achieve the given target
• Integrate and coordinate with various Business and Capacity Units to provide analytical support in forecasting business modeling and revenue and drive alignment with capacity

Requirements:

• Bachelor's degree in IT/Economics/Finance/Math/Statistics with 5 years in revenue modeling and forecasting
• Understanding of Telco industries and competition landscape
• Strong knowledge of financial modeling and forecasting
• Skills in Macro, VBA, SQL
• Expose to complex models and calculation
• Strong business acumen

Job Specialization:

Marketing

Responsibilities:

• Assess product proposal of new and existing Mass default plan from demand forecast point of view, to ensure product alignment with network quality target
• Assess product proposal of new and existing Mass packets and boosters from demand forecast point of view, to ensure product alignment with network quality target
• Assess product/pricing proposal for new and existing MDS product that covers: Internet and Blackberry, PAYU, and VAS to ensure product profitability and alignment with network quality target, handset composition and potentials
• Develop demand forecast models that is needed to properly assess the product option to align with current capacity availability
• Monitor regularly the condition of network condition up to POC level to ensure its correlation with product
• Come up with pricing enhancement proposal to improve network and quality performance and also align with revenue target

Requirements:

• Bachelor's degree in IT/Economics/Finance/Math/Statistics with 5 years experience in demand forecasting
• Strong pricing model and sensitivity analysis
• Financial Modeling and Forecasting
• Exposed to macro and VBA (Visual Basic Application)
• Punctual with numbers and comfortable with complex models and calculation
• SQL language proficient would be beneficial
• Understanding of Telco industries and competition landscape

Job Specialization:

Marketing

Responsibilities:

• Responsible for product and program delivery of Mobile Internet Product based on product strategy and strong analysis of market and customer behavior
• Manage product communication from design to delivery, with coordination with related parties in HQ and region
• Responsible for product monitoring to ensure customer experience and product performance, based on strong analysis of market (competitor), customer behavior and inputs from region as well as outlets

Requirements:

• Bachelor's degree with 5 years experience preferably in product development/ marketing/ other business environment
• Have a great passion/interest for Data Services/Internet world
• Ability to think creatively, out of the box and generate ideas
• Consumer marketing understanding (product design and development)
• Ability to understand and 'live' the customer experience
• Communication and presentation skills
• Distribution management skill
• Financial knowledge analysis (P&L analysis)
• Basic technical skills & knowledge (telco, IT, platform, device)

Job Specialization:

Marketing

Responsibilities:

• Generate periodic insight to trigger CLM MDS and VAS campaign and activities and discuss it with the CLM business team in relation with customer journey framework
• Produce periodic measurement of customer segments movement across macro and micro segments as part of XL customer journey
• Lead the development of the propensity models to be used by various CLM periodic and special management core periodic campaign
• Independently measure the performance and key areas result of overall CLM activities from macro view
• Produce insights and relevant target base for XL offloading campaign through CLM to migrate traffic from 2G to 3G
• Prepare the single customer offer that can be utilized by Event Based Marketing and relevant CLM campaign

Requirements:

• Bachelor's degree from Marketing/Finance/Engineering/Statistic with 5 years experience in data mining & statistics
• Strong pricing model and sensitivity analysis
• Exposed to data mining and statistics models (preferably exposed to Teradata, SAS/SPSS/KXEN)
• Punctual with numbers and comfortable with complex models and calculation
• Familiar with data manipulation language (SQL)
• Understanding of Telco industries and competition landscape
• Data mining, data manipulation and statistics
• Strong business acumen and have exposed to similar analytics environment

Job Specialization:

Marketing

Responsibilities:

• Propose detail design of continuous tracking studies to monitor brand performance and market dynamic
• Check and validate research data to distribute report to related departments
• Analyze data together with research agencies to provide insights for the business
• Share insights to the Regional team
• Monitor agency performance
• Develop quick survey such as Tele-survey, Consumer Panel, Consumer Connection program
• Design ad-hoc research to ensure the brand has strong mix

Requirements:

• Bachelor's degree, preferably from Psychology/Statistic/Business with 5 years experience in consumer research
• Good understanding of Telco business and industry
• Strong knowledge of market research fundamentals
• Good project management skill
• Good analytical thinking and attention to detail
• Good interpersonal skill

Job Specialization:

Marketing

Responsibilities:

• Analyze and assess system for MDS Channel, E&C Channel and bundling Infrastructure (inc Community, Youth, etc)
• Create, Coordinate, Develop and Manage end-to-end System Projects Development/ Enhancement
• Study and analyze competitor's system & policy development
• Recommendation on subsequent corrective actions and/or next Channel's program or policy
• Create, coordination for SOP/policy development & update; system/product knowledge distribution

Requirements:

• Bachelor's degree in Marketing/IT/telecommunication with 5 years experience in infrastructure development
• Strong knowledge of business process design
• Strong knowledge and experience of project management
• Understanding of telco industry
• Strong data analysis by using MS Excel and SQL

Job Specialization:

Sales Engineering/IT

Responsibilities:

• Control and report supply performance i.e. Starter Pack, e-reload, Physical Voucher in market and report distribution performance
• Calculate material requirement planning for SIM card
• Control inventory stock, delivery and movement of physical voucher
• Analyze supply performance

Requirements:

• Bachelor's degree with 5 years experience in supply chain management
• Strong knowledge in distribution system and supply chain
• Knowledge of Telco industry and its channel management
• Strong project management
• Strong business acumen

Job Specialization:

Sales retail

Responsibilities:

• Align initiatives on distribution channel, company strategy and target, also to provide analysis and risk that impact to region or other business user, before and after completion and its exit strategy
• Plan and priorities company initiatives and the execution on commerce toward achieving agreed business aims, including costs and sales - especially performance and productivity
• Monitor, measure and report on execution initiatives, operational issues on commerce, identify opportunities and development plans also achievements within agreed formats and timescales
• Liaise with other functional to manage relevant reporting of management and financial information for commerce directorate, particularly regions performance

Requirements:

• Bachelor's degree with 5 years experience in business analysis
• Strong knowledge of business planning and monitoring
• Strong skills of dashboard development and data management & analysis
• Strong analytical thinking
• Good understanding of Telco business and landscape
• Attention to detail, strong in number and persistent

Job Specialization:

Sales retail/general

Responsibilities:

Build and expand the merchant network for driving growth of XL's m-payments product

• Identify potential online and physical merchant partnerships
• Develop the XL payments value proposition and 'sell-book' for potential merchants
• Sell the XL value proposition to potential merchants and develop sustainable partnerships
• Identify and tie-up with required intermediaries to enable payments
• Execute XL's payment options with partners and generate transaction revenues

Requirements:

• Minimum 5 years' proven experience in Telco and/or Finance roles
  • Prior experience in business development
  • Strong networks within industry will be an added plus
• Strong communication skills with a passion for selling
  • Prior experience in sales and/or customer management required
• Knowledge of the Indonesian market, especially dynamics of online and physical retail merchants highly desirable
• Commercial orientation
  • Ability to realize commercial value from business initiatives
• Ability to think creatively to design and develop innovative payment options

Job Specialization:

Marketing

Responsibilities:

• Facilitate XL subscribers to manage their bank accounts through mobile phones
• Develop relationships with banks to become the preferred service provider
• Identify new channels of transaction and create transaction opportunities
• Identify and exploit new sources of funds and stimulate transactions
• Run targeted consumer campaigns
• Drive XL's transaction revenues from mobile banking

Requirements:

• Minimum 5 years' proven experience in Telco and/or Finance roles
• Bachelor's degree
• Strong communication skills
  • Prior sales experience preferred
• Commercial orientation
  • Ability to realize commercial value from business initiatives
• Ability to think creatively to design and develop campaigns
• Knowledge of Indonesian consumers preferred

Job Specialization:

Marketing

Responsibilities:

• Develop policy and process to support service strategy, design, and
• Develop policy and process to achieve service promises and optimum infrastructure capabilities
• Identify, review and improve existing policy and process
• Socialization of policy and process and ensure they are adopted across related unit

Requirements:

• Strong experience in developing policy and process
• Ability to think strategically
• Expertise in telecom industry and IT process
• Strong analytical and problem solving skills
• Strong interpersonal & communication skills
• Driving and directing toward new process and policy

Job Specialization:

Quality Control Assurance

Responsibilities:

• Develop Performance Reporting to show in which level service Initial Recharge and Top Up delivered compare
• Prepare network assessment for XL Services : Initial Recharge & Top Up
• Maintain network capacity to maintain product continuity
• Maintain customer satisfaction to meet with product promised
• Identify network / service improvement
• Monitor post launch product to ensure good deliverables and minimize error

Requirements:

• Advance knowledge about Telco Product and Charging Technology
• Advance knowledge in Billing/Charging Technology
• Advance skill of MS Office and Data Processing
• Experience in dealing with people
• Detail in reporting
• Ability to work cross functionality

Job Specialization:

Quality Control Assurance

Responsibilities:

• Provide information and develop guidance for top level management's decision making on strategic alternative scenarios & business implications
• Develop 3-year roadmap on company strategic business imperatives with considerations of related aspects.
• Develop short to medium term strategic market/ business guidance to Regions & Functional Dept for business improvement

Job Specialization:

Corporate Strategy

Responsibilities:

• Build and strengthen XL's relationships with Indonesian Internet content and communication players, including Internet sites, application developers, major retailers, utilities and entrepreneurs and also with the world's major communication and content players
• Shape and develop XL Innovation roadmap through industry scouting and partner interaction
• Manage all commercial activities between XL Axiata and a range of Indonesian players
• Run programs to support and develop and select players to partner with XL for launching ideas and services to the Indonesian market
• Define new product opportunities, shaping and channeling initial concepts through to product and planning teams
• Manage the commercial negotiations and terms for joint products

Requirements:

• Strong business development experience in a relevant sector – telecoms, IT, management consulting
• A proven track record of managing strategic relationship and delivering high profile agreements between telecom and Internet players
• A strong network of partners across the Indonesia Mobile and Internet market
• A thorough understanding of the telecoms and internet industries, including good knowledge of mobile products
• Strong project management skills
• Solid interpersonal and communications skills (Verbal, Written & Presentation)
• Fluent in English
• Bachelor's degree in Business, Marketing, Economics (S2 degree is a plus)

Job Specialization:

• Corporate Strategy

Responsibilities:

• Review and validate job analysis (JA) and job descriptions (JD) to ensure organization's needs are captured and provide guidelines for employees in achieving business objectives
• Conduct job evaluation (JE) for new and enhanced/enlarged jobs to ensure organization balance
• Plan and monitor head count execution in the assigned directorate(s) to ensure compliance with company's MPP
• Monitor and administer internal and external recruitment to ensure on time fulfillment of resources required by the organization
• Provide internal consulting services in human capital management, OD, and change management areas to support business units achieving their targets
• Develop and execute employee rotation scenarios to facilitate employees' development and support company's business strategy

Requirements:

• Bachelor degree from Psychology/Human Resource Management (S2 degree would be an advantage)
• 5 years of experience in HRM/OD
• Hands on experience in Organization Development and Human Resources Management
• Hands on experience in conducting Job Analysis and Job Evaluation
• Knowledgeable in change management
• High level of persuasive communication
• Strong negotiation skills
• Strong coordination skills
• Good presentation skills and able communicate with all levels of employees and leaders

Job Specialization:

• Human Resources

Responsibilities:

• Monitor budget/operational/technology implementation to ensure its' alignment with the approved corporate business strategy
• Develop the internal business monitoring reports for top level management decision making
• Monitor and analyze monthly operating results against budget and business target

Requirements:

Job Specialization:

• Finance

Responsibilities:

• Develop contract related to Tower Business & Carrier Relation
• Conduct contract negotiation
• Ensure the implementation of project comply with the terms and conditions as stated in contract
• Settle claim or dispute that may arise in the contract implementation
• Provide legal opinion

Requirements:

• Bachelor's degree in Law with minimum 5 years experience
• Strong knowledge in corporate law, corporate contract, Land & Property Law
• Strong negotiation skill
• Strong business awareness

Job Specialization:

• Law/Legal Services