XL Axiata

Customer Services

GSM

Our team is committed and focused to deliver valuable service to every customer. With 24 hours and 7 days customer service, the team will always be ready to serve and assist customer. Feel free to call our customer service officer anytime at: 817 (from XL number) or 021 - 579 59 817 (from other) or email: corpacc@xl.co.id

Non GSM

As a commitment to be a leader in communications service, XL Business Solutions has seized 99.5% Service Level Agreement (SLA) for Network Availability, with 24 hours and 7 days customer service. And as our dedication to provide excellence in customer service, we present the Escalation Level of serving in order to give classify and specialization problem solving. Feel free to call our corporate customer service officer anytime at: 817 (from XL number) or 021 - 579 59 817 / 021 – 579 59 556 (from other) or email: corpacc@xl.co.id