XTra is XL community that has a young lifestyle and loves information about promo and brand based on your interest. X-Tra community will get an advanced benefit if there is information about promo from brand that is working with XL. Promo information that will be sent to the community is not limited to SMS or MMS only, and this information will not be charged at all.
Who deserve to follow XTra service?
Every XL Post-Paid and Pre-Paid customer could join freely
The Benefits of joining XTra Community
How To Subscribe
New SIM Card
When STK menu pops out, customer must submit personal data as follows:
- Identity Number
- Place of Birth
- Date of Birth
- X-Tra offer
Customer must send the personal data through SMS to 4444 with the format as follows:
- DAFTAR1#[Full Name]#[Identity Number]#[Full Address]
- DAFTAR2#[Place of Birth]#[Date of Birth; format:DD/MM/YYYY]#[Gender (L/P)]
- Customer must send the personal data through SMS to 4444 with the format as follows:
Call Center 817
- Contact XL Call Center at 817 and ask to join X-Tra service.
- STK Menu
Existing SIM Card
Type *200*300#, choose menu 2. Gabung.
SMS to 300
Type SMS Gabung/Daftar and send it to 300
Call Center 817
Contact XL Call Center at 817 and ask to join X-Tra service.
How To Stop Subscribing
Type *200*300#, choose menu 3. Berhenti.
Type SMS Berhenti/Henti/Stop/Unreg to 300
XL Call Center at 817
Contacting XL Call Center at 817 and ask to stop subscribing X-Tra service.
Type *321#, choose menu 4. Cek Informasi Gratis Xtra, then choose 1. Berhenti.
XL deserves to cancel, to draw, to discontinue, or to delay X-Tra for any reason based on owned policy without any confirmation to the customer. Customer agree that XL will not be responsible to the Customer or to other party in terms of cancelling, drawing, discontinuation, or suspension of X-Tra service