How Do You Want to Contact Us?

  • Customer Services

    1. grhaXL

      Jl DR. Ide Anak Agung Gde Agung Lot E4-7 No.1,
      Kawasan Mega Kuningan
      Jakarta 12950 – Indonesia
      Phone. +62 21 576 1881
      Fax. +62 21 576 1880

    2. Corporate Secretary

      Ms. Murni Nurdini
      Phone. +62 21 579 59387
      Fax. +62 21 579 59928
      E-mail : corpsec@xl.co.id

    3. Customer Services

      For any questions about XL product and customer services.
      Phone:  +62-21-579 59 817 (from local number, rates depend on each carrier) or:
      818 - To hear auto answering machine. Free.
      817 - To speak with Contact Center Representatives XL will be charged IDR 500,- / call
      Fax : +62-21-579 59808
      Email : customerservice@xl.co.id
      Twitter : Follow @XLCare

    4. Corporate Communication

      Ms. Turina Farouk
      Phone. +62 21 579 59887
      Fax. +62 21 579 59036
      E-mail: corpcomm@xl.co.id

    5. Investor Relations

      Mr. Feiruz Ikhwan
      Phone. +62 21 579 59309
      Fax. +62 21 579 59025
      E-mail: ir@xl.co.id

    6. Human Capital

      For any questions about career opportunity and open position
      E-mail: recruitment@xl.co.id

    7. Business Solutions

      For any questions about business solution and corporate services
      Phone. +62 21 579 59817 or 817 from your XL number
      Fax: +62 21 579 59650
      E-mail: business_solutions@xl.co.id

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