XL Axiata - Prabayar

Roaming Abroad

Roaming Partner & Tariff

Prepaid

Prepaid

Enjoy the ease of overseas communication with XL Prepaid.

Postpaid

Postpaid

Get affordable and a wide range of communication services when you travel.

Internet

Internet

With XL, you can continue to enjoy Internet access overseas.

BlackBerry

BlackBerry

You can always enjoy Blackberry services abroad. Get free roaming promos!

Roaming

BlackBerry Roaming

XL provides BlackBerry Roaming service for both Prepaid & Postpaid customer to ensure you are connected with families and colleagues while travelling abro- ad. XL confirms its objective in becoming a telecommunication operator that launches the first prepaid base product that provides Blackberry Roaming service in the world.

Countries Operator Applied for Prepaid Tariff Postpaid Tariff
Singapore M1 XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Malaysia Celcom XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Kamboja Hello XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Srilangka Dialog XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Bangladesh Robi XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Hongkong Smar Tone XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Japan Softbank XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Taiwan Chung Hwa XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
Macau SmartTone XL Prepaid& Postpaid Rp.50.000/day Rp.25.000/day
USA AT&T XL Prepaid Rp.50.000/day Rp.25.000/day
Australia Telstra XL Prepaid Rp.50.000/day Rp.25.000/day
Arab Saudi Mobily XL Prepaid& Postpaid Rp.75.000/day Rp.75.000/day
  • Available until May 27,  2012
  • BlackBerry Roaming Service is applied for customers who have been registered with BlackBerry Full Service or BlackBerry 3in1 Unlimited package.
  • Prepaid :
    • Activate BlackBerry Roaming service by SMS with following keyword :
      USA & Australia BB(space)International send to 568
      Other Countries BB(space)ROAMING
    • Customer can also subscribe and unsubscribe easily by pressing *123# choose BlackBerry and Internet --> BlackBerry --> International Roaming .
    • The service will be extended automatically every day until customer un-subscribes to this roaming service.
    • When customer returns to Indonesia, he/she can stop subscribing to the XL BlackBerry Prepaid roaming service by sending SMS to 568, keyword :ROAMING (spasi) OFF ke 568
  • Postpaid :
    • Please make sure you have activated International Roaming feature.
    • BlackBerry Roaming service will be activated automatically without any registration.

XL BlackBerry FREE International Roaming Overseas

As a number 1 BlackBerry service provider in Indonesia, XL offers the first innovative service in FREE international roaming data facility for XL BlackBerry customer in 9 countries:

No Negara Operator Jaringan Berlaku
1 Japan Softbank 3G Prabayar & Pascabayar
2 Singapore M1 2G & 3G Prabayar & Pascabayar
3 Malaysia Celcom 2G & 3G Prabayar & Pascabayar
4 Kamboja Hello 2G Prabayar & Pascabayar
5 Bangladesh Robi 2G Prabayar & Pascabayar
6 Sri Lanka Dialog 2G & 3G Prabayar & Pascabayar
7 Hong Kong Smar Tone 2G & 3G Prabayar & Pascabayar
8 Macau Smar Tone Prabayar & Pascabayar
9 Taiwan Chunghwa Prabayar & Pascabayar

For XL BlackBerry Full Service Monthly and BlackBerry 3in1 Unlimited (Prepaid)

  • Automatic International Roaming for the first 3 days of your stay (within the partnering country). A maximum of 3 visits within 30 days / month of usage is available after activating the service.
  • Activating your international roaming service is free of charge
  • Within the 4th days of your stay, a normal international roaming tariff will apply.

For XL BlackBerry Full Service Monthly and BlackBerry 3in1 Unlimited (Postpaid)

  • Activate your free BlackBerry International Roaming facility during a 9 days of visit within (1) billing cycle and the same billing statement.
  • For the 10th days, and forward, a normal roaming tariff will apply.
  • Only available in the partnering countries.
  • To activate this facility, new customer must:
    • Activate his/her Monthly BlackBerry Full Service or BB 3in1 using SMS
      • " BB(space)bulan " send to 568 for BlackBerry Full Service
      • " BB(space)BB 3in1" send to 568 for BlackBerry Full Service
      • Reply SMS notification: type Y send to 568
    • You will receive notification informing that your XL BlackBerry service will be active within 24 hours.
    • This BlackBerry Roaming service will be automatically de-activated when you return to Indonesia.

You are free to indulge in BlackBerry features deals when using Free BlackBerry Roaming, Features:

  • Push Email
  • Internet Browsing
  • Instant Messaging (BlackBerry Messenger/BBM, Yahoo! Messenger, Google Talk, Windows Live Messenger, dst)
  • Social Networking (Facebook, Twiiter, MySpace, Flickr, dsb)

Setting Network

Setting Network Manual Setting Network Manual untuk BlackBerry
Pilih Menu / Option Pilih Menu / Option
Setting Network
Network Network Selection mobile > Pilih manual

Setting Network Additional Setting Network

Choose Menu Option => Choose Mobile Network

  • Data services : ON
  • While Roaming : ON
  • Network Selection Mode : Manual
  • Select Automatic Mode When Manually (Selected Network is Not Available) : NO

YES is not recommended. If you choose YES network will automatically convert to other stronger network than the roaming partner’s network hence a normal tariff will apply when you are accessing data.

When you are still not receiving the Free XL BlackBerry Roaming service, you can register again by:

  • *123*4*2*3# ( must be activated in Indonesia )
  • Unplug the battery and reboot

Other terms

  • Available starting from 13 October 2010 - 27 May  2012.
  • The free roaming will be activated automatically when you are using BlackBerry Full Service Rp 99.000/mo and BlackBerry 3in1 Unlimited Rp 125.000/mo. (NO REGISTRATION)
  • Free roaming will be deactivated when you’re credit is insufficient to extend the BlackBerry package.
  • Free Roaming is calculated within a period of 1 month, after performing Location Update within the partnering country .
  • When you visit a country other than the partnering countries, a normal tariff according to that country will apply.
  • Free Roaming is calculated based on recurring daily usage
  • When within one day you go to two countries, the charge will only be accounted for 1 day free roaming
  • After using Free BB Roaming for 3 days, you will receive a SMS Offer to continue on with the program onto a pay per use BB Roaming with the following term :
    • SMS Offer sent 12 hour before Recurring.
    • Default SMS Reply is "Y".
    • If your answer is "Y" Recurring will be processed at 3.00 am.
    • When no reply, the system will asume "NO" and BB Roaming will be TAKEN-OUT when Recurring.

Network Setting

Network setting manual designed for BLACKBERRY when you are visiting countries that offer Cheap Tariff Promo so it doesn’t convert to other Operator.

After “MANUAL” selected then select “NO” for Selected Automatic Mode When Manually Selected is not available.

 

Keep Pleasure and Saving at Overseas


You have to stay in XL Roaming Partner network to keep enjoy Less Expensive charge with these steps:

  • Setting network manually for Blackberry user:

     

    • Menu/Options
    • Settings
    • Network
  • Setting network manually for Blackberry user, to stay in XL Roaming Partner network :
    • Menu/Options
    • Mobile Network
    • Network Selection Mobile =>(Choose Manual)

There will be 3 options on “Select automatic mode when manually selected network is not available”

Prompt/Yes/No

Click : NO

Note: Subscribers are suggested to keep checking network options on their blackberry screen to make sure not being shifted into other networks.

HOW TO KEEP SAVING YOUR PHONE CHARGE WHILE OVERSEAS


Preparation before leaving to overseas:

  • On the arrival country if there is no XL Roaming Partner exist, SWITCH OFF certain features that using data charge e.g.: Facebook (FB), Yahoo Messenger (YM), BlackBerry Messenger (BBM), with these steps :
    • Menu/Options
    • Mobile Network
    • Data Services - OFF
  • Use Wi-Fi connection with these steps:
    • Menu/Set up WiFi
    • Next
    • Scan For Network
  • Disable these services (if not being used) : SMS Delivery Report, Voice Mail, Call Divert/Call Forwarding, SMS VAS Subscription(with unreg/stop options).
    Press #818# OK/YES to disable VoiceMail service, press ##002# OK/YES to disable Call Divert/Call Forwarding feature.
    These activated features will expense the Normal International Roaming charge.
  • These activated features will expense the Normal International Roaming charge
  • Call 817 or visit XL Center to activate GPRS International Roaming
  • Checking rate level on arrival country by calling 817, XL Center or www.xl.co.id

Important notice


  • Your usage during overseas may excess your credit limit up to certain amount, regular subscriber will be blocked automatically if the credit limit insufficient
  • Calling to XL customer service will be charged international tariff equally.
  • XL is not responsible to preview details destination number from either SMS or phone activities. This is caused by the billing segment will be sent towards XL Roaming Partner reports.
  • Tariff distinguish prevails if Network/ Operator has been set automatically (not manually)
  • While roaming happens, all phone activities started from receiving/calling, SMS, GPRS, BlackBerry and Data will follow local tariff charge.
  • BlackBerry user will not able to enjoy free unit packages, Data plan or other packages while overseas.
  
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