XL Axiata

You have to stay in XL Roaming Partner network to keep enjoy Less Expensive charge with these steps:

• Setting network manually for Blackberry user:

   

  • Menu/Options
  • Settings
  • Network
• Setting network manually for Blackberry user, to stay in XL Roaming Partner network :
  • Menu/Options
  • Mobile Network
  • Network Selection Mobile =>(Choose Manual)

There will be 3 options on “Select automatic mode when manually selected network is not available”

Prompt/Yes/No

Click : NO

Note: Subscribers are suggested to keep checking network options on their blackberry screen to make sure not being shifted into other networks.

HOW TO KEEP SAVING YOUR PHONE CHARGE WHILE OVERSEAS

Preparation before leaving to overseas:

• On the arrival country if there is no XL Roaming Partner exist, SWITCH OFF certain features that using data charge e.g.: Facebook (FB), Yahoo Messenger (YM), BlackBerry Messenger (BBM), with these steps :
  • Menu/Options
  • Mobile Network
  • Data Services - OFF
• Use Wi-Fi connection with these steps:
  • Menu/Set up WiFi
  • Next
  • Scan For Network
• Disable these services (if not being used) : SMS Delivery Report, Voice Mail, Call Divert/Call Forwarding, SMS VAS Subscription(with unreg/stop options).
  Press #818# OK/YES to disable VoiceMail service, press ##002# OK/YES to disable Call Divert/Call Forwarding feature.
  These activated features will expense the Normal International Roaming charge.
• These activated features will expense the Normal International Roaming charge
• Call 817 or visit XL Center to activate GPRS International Roaming
• Checking rate level on arrival country by calling 817, XL Center or www.xl.co.id

Important notice

• Your usage during overseas may excess your credit limit up to certain amount, regular subscriber will be blocked automatically if the credit limit insufficient
• Calling to XL customer service will be charged international tariff equally.
• XL is not responsible to preview details destination number from either SMS or phone activities. This is caused by the billing segment will be sent towards XL Roaming Partner reports.
• Tariff distinguish prevails if Network/ Operator has been set automatically (not manually)
• While roaming happens, all phone activities started from receiving/calling, SMS, GPRS, BlackBerry and Data will follow local tariff charge.
• BlackBerry user will not able to enjoy free unit packages, Data plan or other packages while overseas.