Produk Service
Blackberry Rp 75.000 per day complete service (tax included)
Free receiving SMS during your stay in Arab Saudi. XL customer can send Ro 4.000,- per SMS
XL Haji Help Desk in Arab Saudi
Makkah
1. Jl. Misfallah (Between Hotel Hilton & Hotel Firdaus)
2. Jl. Al Ajyad (Between Guest House Kerajaan & RS Ajyad)
3. Misi Haji Indonesia Help Desk Office (after Al Mu’asim tunnel)
Madinah
1. Dallah Madinah Al Munawarah (across Hotel Hilton)
2. Daker Madinah, Jl. Sahid Ash Shuhada, Jabal Uhud
Blackberry Service Mechanism
1. Using UMB*123#
2. SMS to 568
a. Type ROAMING(space)HAJI send to 568, type YA(space)HAJI send to 568
b. Stop Subscription : type HAJI(space)OFF send to 568
Effective tariff for Postpaid and Prepaid customer
Calling from Arab Saudi to Indonesia Rp 30.500/minutes Rp 32.000/minutes
Calling Arab Saudi local number Rp 9.400/minutes Rp 9.500/minutes
Receive calls from Arab Saudi Rp 3.900/minutes Rp 4.000/minutes
Notes:
1. This program is eligible for Postpaid and Prepaid customers.
2. Program period 01 October 2010 to 31 December 2010
3. Customer is advised to stay within Mobily network Mobily to ease communication
4. Blackberry Prepaid should be registered prior departing to Arab Saudi
International Roaming Tips
Before Departing to Arab Saudi :
1. Deactivate these service when not in use :
• Delivery Report SMS
• Voice Mail
• Call Divert/Call Forwarding
• SMS Vas Berlangganan, dengan unreg/stop
CURRENT INTERNATIONAL TARIFF WITHIN THE DESTINATION will be charge to your billing
2. Contact 817 or visit XL Center to ensure your International Roaming and GPRS International Roaming (if needed), are ACTIVATED.
3. Check country destination tariffs from 817 or XL Center.
When in Arab Saudi:
(Diagram)
Choose Mobily For Arab Saudi by:
(DIAGRAM)
1. Contacting XL Customer Service XL from overseas subject to International Calls Tariffs
2. FREE UNITS from your Blackberry deals, Calls and SMS deals are not applicable while you are overseas