Customer Service
If you have questions regarding XL's products and services, and also service complaining, please contact the following numbers: From
PSTN: +62-21-579 59 818 (charges may vary, based on operator tariff) 818 - For services through IVR (Interactive Voice Response). Free of charge. 817 - To talk to XL Contact Center Representatives. Rp 350,-/call.
Fax: +62-21-579 59808
e-mail: customerservice@xl.co.id